Success Story: W.I.S.
What’s up in Google Cloud?
4. April 2022
Start your cloud journey without a shadow
7. April 2022
Success Story: W.I.S.
Security pioneer W.I.S. relies on Wabion Managed Services for Google Workspace
Takeaways:
- W.I.S. uses Wabion’s Managed Services package for the operation of its Google Workspace environment.
- Both users and IT specialists from W.I.S. have direct access to Wabion experts for Google Workspace support.
- The collaboration with Wabion via reports and workshops enables a consistent optimization of the W.I.S. Google Workspace setup.
Since 1901, W.I.S. has been providing security & safety at the highest level. Around 4,000 employees at 30 locations in Germany and Austria develop tailor-made security concepts, implement innovative security technology and operate a 24/7 emergency call center. With solutions for companies and private households, the W.I.S. generates an annual turnover of over 140 million euros.
Partnership for more productivity
In 2019, W.I.S. started to count on Google Workspace, the collaboration and productivity solution from Google Cloud. Since September 2021, Wabion has been operating and managing W.I.S.’ Google Workspace environment with the Managed Services, i.e. all-round carefree package for Google Workspace customers. The new setup must meet various requirements:
- Expertise for users: W.I.S. employees have direct access to Wabion’s Google Workspace experts if they have questions related to the web-based Google Workspace applications.
- Expertise for IT: With the Wabion Managed Services for Google Workspace customers, the W.I.S. IT team also has direct access to Wabion’s certified experts for inquiries related to the configuration and administration of the Google Workspace environment.
- Expertise for optimization: Thanks to the close cooperation with Wabion, the W.I.S. Google Workspace environment is under expert observation, accelerating optimization in terms of compliance, security and other areas.
As a leading Google Cloud Partner, Wabion has successfully accompanied companies like Delivery Hero, Kaeser Kompressoren and Conrad before, during and after their migration to Google Workspace. For W.I.S. Wabion put together a tailor-made support package that covers all areas of Google Workspace.
Focus through expertise
The Wabion Managed Services package for Google Workspace customers consists of three modules that can be booked individually if required: Workspace Administration (WA), End User Support (ES) and Technical Support (TS).
Together, the three modules of the Wabion Managed Services package for Google Workspace customers cover all areas for using Google Cloud’s productivity and collaboration solution – and can also be booked individually. Thanks to the close cooperation with the customer, Wabion can create the basis for further stages of the digital transformation and bring in comprehensive know-how for the Google Cloud Platform (GCP) and the integration of Google Workspace with other GCP products such as Firebase or BigQuery.
In order to benefit as much as possible from Wabion’s expertise, W.I.S. opted for the complete package, i.e. a combination of the three modules tailored to its specific needs. In addition to the regular reporting, this includes a series of workshops as part of the Workspace Administration (WA) module.
From support to optimization
The Workspace Administration (WA) module includes two workshops per year for developing/ updating the concept for operating and managing the Google Workspace environment, as well as a Google Workspace Security Assessment
Wabion has continuously developed the Google Workspace Security Assessment initiated by Google in 2016. This 1-2 day workshop helps Google Workspace admins, privacy officers, and chief information security officers keep the security of their Google Workspace environment up to date at every stage of their cloud journey.
For W.I.S., the Wabion all-round carefree package has turned out to be a powerful support and optimization tool. The combination of support services, reporting and workshop sessions closes security gaps and discovers other potential problems that the Wabion team can quickly fix.
Building on the Wabion expertise and the unique Google infrastructure, Google Workspace is a central and secure pillar of the W.I.S. IT infrastructure and work culture. In our “SHARE” area, you can learn more about how you can get the most out of Wabion Google Workspace for your company.