Designing a foundational configuration with uncompromised security, easy-to-maintain automation and integration with CI/CD processes, Wabion provided AXA Switzerland with a setup on the Google Cloud Platform (GCP) aligned with its specific needs and strict compliance regulations. Read the whole story on the successful collaboration between AXA, Google Cloud and Wabion.

„With our previous database, some of our complex queries could take a whole weekend to process. But BigQuery is a really powerful technology. It’s fast and scales seemingly endlessly. We’ve already noticed a significant decrease, often to seconds. And our most complex computations now take a few minutes.“

Amit Jain
Head of Data Science & Strategic Data Management , AXA Switzerland

How to enable a smooth customer experience?

The only way to keep up with fast changes in customer behavior, regulations and technology is to transform the business model from traditional-analog to innovative-digital. AXA Switzerland aims to become a data-driven company, modernizing its IT infrastructure and adopting new technologies to gain new customer insights and develop services beyond what traditional insurers offer.

Wabion helped AXA Switzerland to reach an industrialized, compliant and company-specific GCP environment. With the support from Wabion, AXA Switzerland set up a new analytics platform based on GCP products such as BigQuery, Dataflow and Cloud Functions. The solution bundles various sources of data, avoids silos, enables better risk predictions, detects fraud cases and optimizes the core usiness.

“When customers call to report any incidents, we want them to have the smoothest possible experience. Google Cloud helps us provide that with automation solutions that improve our internal processes and analytics solutions that help us give more relevant advice to each customer.”

Carmelo Iantosca
Chief Data & Analytics Officer, AXA Switzerland